COVID-19 Update

We are deeply concerned how the COVID-19 virus and the protection measures are affecting our extended community.

Despite our office being ‘closed’, we are working remotely and will respond to your inquiries, product orders or suggestions as promptly as possible. We apologise for any delays. Our office closure started March 17th, and is now extended until at least Easter (April 13th).

We want to thank our vendors and retailer partners for enabling our products to be available to customers. We owe a debt of gratitude to you. We believe our products are important, because humility aside, we think our products are among the best to help people ease joint and muscle discomfort from activity, age and even some health conditions. Just last week, a surgeon shared his experience with SierraSil® Joint Formula14™ with other surgeons, to encourage them to consider SierraSil for patients with postponed orthopedic surgeries. Not as a surgery alternative, just to possibly help them ease pain and enhance their mobility while they wait. We are grateful for that word of mouth support.  

The Health Canada certified contract manufacturers that we work with operate with extensive hygiene practices as part of Standard Operating Procedures (SOPs). They are also taking further precautions for everyone’s safety and peace of mind. We have retail partners that have implemented in store social distancing requirements, additional sanitizing procedures, and compensation considerations for staff that need to be there to stock shelves and serve customers. As well, many of our retailer partners have online ordering, and you can also purchase directly from us.

Our goal remains to help a million plus people be healthier and more active naturally. We will do our best, along with our vendor and retail partners to ensure, as best we can, your supply of SierraSil products. Finally, as we did in an earlier update, we would like to thank front line care workers and add our appreciation for all those diligently social distancing and or quarantining to reduce the spread, and to political representatives who have put partisan interests aside, to join together with emergency aid programs for those most affected by the pandemic. Thank you.